What is our next era?

Business author Kevin McCarthy believes that in our transition to the next era, we must begin working with our hearts. Before you allow our current air of cynicism and greed to close your mind, allow this lesson from the airline industry to reopen it.

There we find America's largest employee-owned company, United Airlines. How did the financial incentive of employee stock ownership work for them? Their mechanics union held such animosity for their management that they refused to grant the concessions needed to avoid a bankruptcy filing. Does the post 9-11 economy make United an unfair example?

In the same turbulent industry, we find a company that has never experienced a lay-off while posting profits for over twenty consecutive years; Southwest Airlines. Their superb leadership and unique culture has driven ordinary people to produce extraordinary results. They have 35,000 people working with their hearts. Want to buy their stock? Their symbol is LUV.

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